With an in-depth focus on developing customer service capabilities, DLPA aims to empower middle managers in the educational setting to develop the capabilities and confidence to step into roles that are more senior. DLPA provides educational leaders and institutes with the tools and guidance to implement system that drive the performance of the service, whilst maintaining accountability and an outcome-based perspective of the community.

DLPA’s leadership development modules are structured to equip leaders working across all levels of schooling with the support and structure to continuously grow into dynamic leadership responsibilities.