Privacy Policy
DLPA’s Privacy Policy
DLPA is a business consultant agency providing a range of lead marketing services.
This policy explains how DLPA handles personal information and complies with the requirements of the Australian Privacy Act 1988 (Cth) (“Privacy Act”).
This policy relates to DLPA collection and handling of personal information that is covered by the Privacy Act. It is not intended to cover categories of personal information that are not covered by the Privacy Act.
By accessing DLPA website at dlpa.com.au, including all related pages (“Site”), you are accepting the practices outlined in this Policy.
What Personal Information Is Collected?
DLPA collects personal information from current clients, prospect customers and, to an extent, anonymous visitors to our Site. Our primary goal in collecting information is to provide you with a friendly, customised, and efficient experience.
DLPA collects identifying information when you download content and when you visit the Site (including, without limitation, any leadgeneration.com.au web pages or landing pages). The main types of personal information we collect relate to the contact details and organisational roles of our clients and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses and job titles.
When you initially express interest obtaining additional information about us, we may also ask for additional types personal information, such as title, department name, fax number, or additional company information, such as annual revenues or marketing spend. We may also request demographic information and unique identifiers in order to provide you with a more personalized experience.
Cookies and Automatic Information
DLPA receives and stores certain types of information whenever you interact with us via our website using cookies. We automatically receives and records certain “traffic data” on our server logs including your IP address, Marketing automation cookie information, the page you requested, and your communications and interactions with other site registrants. We use this traffic data to help diagnose problems with the server and analyse trends.
We automatically collect usage information, such as the numbers and frequency of visitors to our Site. We may use this information to provide research, advice and information, including, without limitation, for benchmarking purposes.
Many companies offer programs that help you to visit web sites anonymously. While DLPA will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.
E-mail Communications
We may receive a confirmation when you open an e-mail from DLPA if your computer supports this type of program, in order to help us make e-mails more interesting and helpful. We may also send out emails with information regarding DLPA. Customers can opt out of being contacted by us by sending an email to info@dlpa.com.au.
Use by Third Parties
DLPA does not sell customer information to any third party. DLPA may share your personal information with our Related Bodies Corporate other Companies with whom we have a relationship. Some of these sites may be co-branded with our logo, however, these sites are not operated or maintained on our behalf. These links are for the convenience of the user, however, we cannot accept responsibility for the content or practices of websites operated by third parties that are linked to our sites. We may also provide information to service providers and contractors who assist us in operating our business.
We may also disclose information to a government agency or regulatory body if the disclosure if required by law or otherwise permitted by the Privacy Act.
What Will The Information Be Used For?
- To Provide Our Services.
- To Respond To An Individual’s Request.
- To Maintain Contact With Clients And Prospect Customers.
- To Keep Clients And Other Contacts Informed Of The Services We Offer And Industry Developments That May Be Of Interest To Them, And To Notify Them Of Service Offerings, Seminars And Other Events We Are Holding.
- To Invite Individuals To Partake In Surveys Or Research Studies.
- For General Management And Reporting Purposes, Such As Invoicing And Account Management.
- All Other Purposes Related To Our Business.
- If We Collect Or Use Personal Information In Ways Other Than As Stated In This Policy, We Will Ensure We Do So Pursuant To The Requirements Of The Privacy Act.
- Disclosure Of Personal Information
- DLPA Will Not Disclose Personal Information To Other Organisations Unless:
- Required By Law.
- We Believe It Necessary To Provide You With A Product Or Service Which You Have Requested.You Give Your Consent
We may also share non-personal, de-identified and aggregated information for research or promotional purposes. Except as set out in this policy, we do not sell or trade personal information to third parties, or allow such third parties to use that personal information
What Will The Information Be Used For?
DLPA collects personal information from current clients, prospective customers, and, to an extent, anonymous visitors to our Site. Our primary goal in collecting information is to provide you with a friendly, customised, and efficient experience.
DLPA collects identifying information when you download content and when you visit the Site (including, without limitation, any leadgeneration.com.au web pages or landing pages). The main types of personal information we collect relate to the contact details and organisational roles of our clients and other business contacts. Typically, this information includes names, addresses, telephone numbers, e-mail addresses, and job titles.
When you initially express interest in obtaining additional information about us, we may also ask for additional types of personal information, such as title, department name, fax number, or additional company information, such as annual revenues or marketing spend. We may also request demographic information and unique identifiers to provide you with a more personalized experience.
Security
We take all reasonable steps (including the employment of appropriate security systems and procedures) to ensure all data held by us is safe and secure. Such security measures include physical protection and electronic encryption to prevent any unauthorized access.
Quality
We take all reasonable steps to ensure that any personal information that we collect and use is accurate, complete, and up-to-date.
Access and correction
You have a right to access your personal information, subject to some exceptions allowed by law. If you wish to access your personal information, you should contact us at info@dlpa.com.au. We reserve the right to charge a fee for searching for and providing access to your information.
We will retain the information collected indefinitely. Upon your request and where we determine, acting reasonably, that personal information held in respect of an individual is no longer needed for our functions or the services we provide, we will permanently destroy or de-identify that information.
Retention and Destruction
We will retain the information collected indefinitely. Upon your request and where we determine, acting reasonably, that personal information held in respect of an individual is no longer needed for our functions or the services we provide, we will permanently destroy or de-identify that information.
Amendments to the policy
We may from time to time review and amend this Privacy Policy. Please check our website regularly for an up-to-date version of our Privacy Policy.
Further information
Any enquiries concerning this Privacy Policy should be directed to info@dlpa.com.au.